Dr. Donald Ketterhagen, M.D. presently serves in a variety of positions, most notably as the Chief Operating Officer at Emerald Medical Center. Here, he guides business operations, strategy, and development to ensure company success. He also promotes a nimble environment capable of adapting quickly to meet evolving business and customer needs. For example, he spearheaded the company’s transition from its earlier focus on medical card certification for cannabis to its current form as a broader service provider. In this role, he’s applied my skills in relationship building, networking, and recruitment to establish and maintain professional partnerships with many of the best doctors within Lee and Collier counties, allowing for optimal patient care. As a result of his planning and leadership, Emerald Medical Center continues to grow and expand. In his early career, he delivered compassionate, patient-centered care as a Staff Physician for Naples Community Hospital and Gulf Coast Hospital. This role taught the importance of cross-functional communication and collaboration in support of goal attainment. In 2000, a disability due to Post Polio Syndrome prompted a decision to stop active clinical practice. Among his proudest achievements are his Medical Doctorate from the Medical College of Wisconsin as well as his OB-Gyn Residency at St. Joseph Hospital in Milwaukee. The training he received early in his career continues to influence his collaborative, solutions-focused approach to both work and life. Dr. Ketterhagen has been married 49 years and has three sons and six grandchildren. Additionally, it instilled in him an appreciation for the value of education, which he has applied during his roles involving instructing, coaching, and advising patients and staff.